Hotels, Motels, and Casinos

The focus on guest services and profitability place different requirements on a facilities maintenance management system.  The long-term capital replacement budget is simply guesswork for too many lodging establishments.  5% of room revenues is the rule of thumb still used by many in the industry.  But, without a comprehensive analysis to back that up, it’s just speculation.  Better than nothing however, because at least you’re setting aside some money for future replacements.

Facilities 7 removes the guesswork.  With Facilities 7 you can accurately forecast future replacement funding requirements just by using the reserve study module.  You’ll save money on replacements by being able to optimize purchases.  Add the operations module and you can then begin to really reduce costs by integrating your maintenance activities with your long-term replacement activities

Since all units usually cannot be remodeled at the same time, differing replacement time lines emerge and the replacement tracking process just got much more complex, if you want to accurately be able to forecast future expenditures.  The nature of unit interiors also means there are lots of relatively small dollar value components that add up to big dollars.  It means you've got to be able to track your component inventory at that level, where you actually spend the money.  Otherwise, you're just guessing.

Facilities 7 was designed specifically for this level of complexity.  But, unless the software is properly designed to allow you to "see" the component data in natural groupings, you're just going to be bogged down with tons of detail.  Facilities 7 allows you to see detail by location (down to the room within a unit level) so that you could, for instance, see all televisions on the property, just those in units, just those in living rooms, just those on building 4, or just the single television in room 402 in building 4.  With our powerful multiple level category feature, you also don't ever have to look below the one category of televisions is you don't want to.

One last note for lodging facilities.  If you like our reserve module, you’re going to love our operations module.  It not only manages your operating maintenance activities, but contains routines for housekeeping services and member services.  The housekeeping module has a model checklist for unit housekeeping that you can customize for your operations.  The member services module allows you to measure staff response to member requests.  These are designed to help you enhance the guest’s vacation experience.